The Hewlett Foundation is committed to transparency as an essential aspect of our accountability to society. We were therefore very concerned with the Foundation’s low marks on communications.
We attribute most of the criticisms of our communication with grantees to the fact that, in the years encompassed by the survey, almost all of our programs were in flux—the result of Foundation-wide planning processes set in motion by me and the program directors. Although we engaged grantees in the process and tried to stay in touch with others, it seems evident that we did not communicate as well as we could have.
We have now come to closure on the plans of most of the Foundation’s programs; their plans and guidelines are on our website. Also, since the CEP survey was conducted, the Foundation has employed its first Director of Communications and has completely revamped its website. We hope and believe that, together with the addition of a senior staff member to guide the Foundation’s communications, our communications will improve significantly.
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